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privacy policy

Welcome to SORS General Trading L.L.C (“we,” “our,” “us”).
Your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, or use our services.

  1. Information We Collect
    We may collect and process the following types of information:

Personal identification information (name, email address, phone number, address)

Company details (company name, industry, etc.)

Inquiry or order details

Payment and billing information (where applicable)

Technical data (IP address, browser type, operating system, pages visited)

  1. How We Use Your Information
    We use your information to:

Provide and manage our products and services

Respond to your inquiries and requests

Process transactions and deliver goods

Improve our website and services

Send marketing communications (only if you have opted in)

Comply with applicable laws and regulations

  1. Sharing Your Information
    We do not sell or rent your personal information to third parties.
    We may share your information with:

Trusted service providers who work on our behalf

Financial institutions to process payments

Government authorities if legally required

All third parties are required to respect the security of your personal information and treat it in accordance with the law.

  1. Cookies and Tracking Technologies
    Our website may use cookies and other tracking technologies to improve your browsing experience and analyze site traffic.
    You can choose to set your web browser to refuse cookies or alert you when cookies are being sent.
  2. Data Security
    We implement a range of security measures to maintain the safety of your personal information.
    However, please note that no method of transmission over the internet is completely secure.
  3. Your Data Protection Rights
    You have the right to:

Access, correct, or delete your personal information

Object to the processing of your personal data

Withdraw your consent at any time

Lodge a complaint with a supervisory authority if necessary

To exercise your rights, please contact us at the details below.

  1. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time.
    Any changes will be posted on this page with an updated “Effective Date.”
  2. Contact Us
    If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

SORS General Trading L.L.C
Email:
Phone: +971 4 344 4529
Address: Al Quoz Industrial Area 1, Warehouse 3-5, Dubai, United Arab Emirates